The company has said a rising number of used car buyers are being scammed by advertisements for vehicles that don’t exist and car sellers are being frequently targeted by ‘buyers’ who have no intention of paying for a vehicle.
“At ExchangeandMart.co.uk we want to create a safe online environment for buyers and sellers, but it is also the responsibility of consumers to check out the deal before handing over the cash, or the keys to their vehicle,” said Debra Healy, Digital Director of Exchange and Mart.
“There are simple ways for buyers to make sure they know what they’re getting, including carrying out valuation and history checks with reputable providers, and double checking the details provided by the seller.
“While most used vehicle sales go through without any hitches, both buyers and sellers are vulnerable to becoming victims of fraudsters and car criminals.”
Exchange and Mart’s security tips for buyers are:
:: Get a landline telephone number and call the number to check it
:: Always meet private sellers at their home address and check it matches the V5 document
:: Examine all the documents and ensure all details match, including the V5 and VIN
:: Ensure it has a full service history and check the MOT
:: Conduct valuation and vehicle history checks before you buy
And for sellers:
:: Thieves posing as potential buyers may ask for vehicle details to fake their own ad. Remember, a real buyer will come and see the vehicle
:: Beware of emails from abroad offering to buy your vehicle
:: Get the name, address and telephone number of anyone making an appointment and call them back to verify the number
:: Don’t let the buyer make copies or take photos of the vehicle documents